Wow, today was a shit show. Close to 400 lunch covers and then immediately into 120 dinner covers. We only have 6 burners on our line. Our deep fryer is a counter top novelty piece of shit. Somebody oughta sell tickets because my cooks performed fuckin miracles today. Servers were dropping the ball left and right. Food runners were misdropping food all day with two full rails of tickets.
There was a point today where every seat in the restaurant was occupied including both terraces. People were sitting on ledges and benches ordering food from the kitchen. At what point should we say enough is enough? This morning I said "Never. We are in it to win it and if you don't agree then there's the door." After crawling up the stairs to my office just now, I am beginning to reconsider. Is this what all summer is going to be like?
1 comments:
In it to win what? A nervous breakdown? Muscle spasm? Pissed off employees? Drinking problem? Damn right you can say stop. You haver tables for a reason, sit at them and order. If we don't have a table then you will have to wait to eat. Waiting is not a bad thing, it means your kitchen has standards and you can only uphold them working within the parameters(# of seats) you have set for yourself. Depending on their vino consumption your customers should understand and respect your wishes.
No wonder runs with food could not find the proper table, the ledges and benches are not numbered(yet).
Plus, when will it end? Could I get a bottle of PG in my car? In a brown bag of course. Do you have longer straws?
My place does at most 120 covers all week for dinner. Great job kicking serious ass.
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