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eager to please

So, the GM gets a call from a couple who wants to come in for dinner, but the man doesn't eat Italian food (he is going to get a filet). I suggested rice (actually vigorously stirred risotto) or vegetables. The guys wants a fucking baked potato. Now, i love baked potatoes with a passion, but give me a break. I occasionally keep potatoes on hand for mashed potatoes in the cooler months and even that is touchy subject. How many Italian restaurants even have potatoes on their menu? Of course, our local overpriced Italian grocery (the owner's wife was the leader of last Friday's 10:00 3-courser) doesn't have potatoes so the GM got this 2# bag of crinkle cut FFs. I hope i can talk him into demi-glace instead of ketchup. Wtf is this silly business coming to?

sent from one convoluted f'ing kitchen
www.kitchenconvoluted.blogspot.com

8 comments:

eatlocalfood said...

One day when I was working at that hotel I was talking about, a guy came in that wanted steak frites... so I decided to hook the guy up with fresh cut potatoes... You know, proper Pommes Frites... He sent them back telling the server "I want real french fries". I freaked out, cause it was a REAL FUCKING POTATO!! This business would be great if it weren't for the people...

Chef named Sous said...

I agree.

Mad Reductions said...

Agree with what? Do you know what kind of nightmare I would have on my hands if one of my regulars saw that big bowl of golden FFs on the table? I had to fight against serving FFs when I first started and there were still six leftover bags in the freezer. The customers don't run the restaurant, at least not in my neck of the woods.

Chef named Sous said...

I agree with the eatlocal's comment: "This business would be great if it weren't for the people."

The other day we got an email from a guest who didn't care for one of our dishes. He said, "I know chef's like to be different and cute, but don't mess with the food." He even recommended strongly we take the item off the menu. The item he was referring to is extremely popular which is why it is back on the menu in the first place.

It is a fine line and sometimes it is okay to say no to a compromise.

mikey said...

i just can't understand why someone who "doesn't eat italian food" would choose to eat at an italian restaurant. that shit makes no sense to me. it's like a vegan showing up at a steakhouse and demanding vegan food. like...fuck you! customers are always right, blah blah blah, but that's customers who are customers because they like what you do. people that start changing shit and demanding shit aren't customers, they're fucking assholes.

Cornstarch in my crotch said...

well said mikey

I will be in next week and would like a lobster roll, miso soup, and lettuce marshmallow topped tuna salad.

Mad Reductions said...

any thoughts on vegetarians? if you are ever in the mood to check out a pompous patron who thinks that busting out a vegan dish is part of your job, read http://macandcheesereview.blogspot.com/
Go into the Holy Panda and ask for Tiramisu. I'll blow you if you don't get punched in the face.

mikey said...

ps wtf is a lettuce marshmallow?

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