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Were tough ~> 20 fucking %

I wanted to touch on one of Mikey's older posts about toughness. Cutting and burning ourselves sucks but is expected in our line of work. I always say "I wont do that again" each time I do something stupid in the kitchen. If you asked some banker what would be the worst part of working in a kitchen they would say the heat, burns, or cutting themselves. But the real hard part is the mental toughness we all must have. Working a 12 hour shift over and over and over requires mental toughness that most people can not imagine. Ask most people about a 12+ hour shift and they will have no idea what the hell that is like. Then tell them you will be on your feet, the entire time, standing in 100+ degree heat. It is what I think of when I hear about North Korean prison camps. It takes unique individuals to withstand punishment like that day in and day out for little money.

We all settle for little money because we LOVE our jobs.

I know many of you personally and I sure all of us are smarter then most CEO's of any "Made in a far off land" product. We could all be making 100-250k for doing a lot less work and dining in all of our fine restaurants. Instead we work in nasty conditions for long hours and make shit money. So as you can imagine when servers bitch about money I get a little upset. I have calmed down tremendously in my ripe age of 31 I rarely yell or throw items in arms reach because it is stupid and I would rather fuck with you for weeks then let you see me crack. I use this blog to get my frustrations out because at least you guys will understand.
If you come to eat at my restaurant the line on the check will be filled out for you and you will pay 20%. So the "hand bitches", my new name for servers, do nothing and will make in one night what I make in a week. Customers regularly leave bottles of wine behind and even tip extra. The other day one of the servers was bitching about not making more then 20% on a check. The table left them 3 $60 bottles of wine. Really?? Go somewhere other then where you are right now, and when you get there fuck yourself hand bitch. No one comes here for the bloody service, THEY COME FOR THE FOOD!! All you do is take a plate form point A to point B and repeat. They are like a scratched records playing songs we all hate.
This all happened near the end of a 12 day marathon at work. Many were 12+ hour days and every one was harder then the next. So I asked for one of the bottles and she said no, and then I left without saying goodbye, which is incredible immature. She realized what happened and chased me down the street to give me a bottle, I refused and told her no one waits to eat here because of the service. I am sure she is still trying to figure what I meant, she may even gotten lost walking back to the restaurant, it was dark out. This servers also knows how much money I make an hour. Would any of you go a restaurant with bad food because of the service?? Maybe Hooters?

1 comments:

Chef named Sous said...

Where I work I feel real good about our service staff so this does not speak to them. Most of them work hard for their money and have to deal with shit that I hide from in the kitchen. Also, their money is seasonal so it all balances out in the end.

I go to my local bar for bad food and good service all the time. No where else can I make that exception. I understand that everybody is trying to get what's theirs. All cooks will gripe about being underpaid. It is a constant that will never change. Career driven chefs such as you all and myself see it in a different way. We know the feeling we get when a guest just had the tastiest meal they can remember.

It is up to us to push ourselves. We have the opportunity to get better with every saute pan we put on a burner. We can do this because the money is secondary. With all service staff, the money is the primary if not the only reason to show up to work. It is hard not to get mad when they are on their hands and knees collecting the last crumpled dollar bills off the stage floor while telling you that they deserve more. One day they are going to wake up and realize they aren't good at anything other than being a hand bitch.

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